Kevin Cornish owns the New Hampshire rib joint and noticed a customer’s negative reviews on both Yelp and Facebook. The reviewer claimed that their party of 20 was told to pipe down after an impromptu cover of Queen’s Bohemian Rhapsody.
The Yelper was upset, said they’d never go back and called for a boycott of the business.
Cornish promptly jumped onto Facebook and said:
“Dear [name removed],
I sincerely apologize that you mistakenly thought my restaurant was a karaoke bar. We are a family restaurant not a bar. I realize you felt as though everybody in the entire restaurant was rejoicing the painful rendition of Bohemian Rhapsody you and your self entitled friends were performing, yet that was not the case.
Although sometimes it is tough to walk the line between being the fun police and allowing our customers to enjoy themselves to their fullest. We have to draw the line when it becomes a nuisance to the other customers in the restaurant at the time. Two tables asked to be moved to other areas of the restaurant even after your group was asked to stop singing. You probably missed out on that because it is clearly all about you. I’m glad you and your inconsiderate friends have voted to “Never Eat There Again” and to #Boycott KC’s Rib Shack. Go ahead and continue your social media crusade on Yelp and facebook. I think you may have forgot Tripadviser as well. Thanks again for your feedback. We will let you know if we decide become a karaoke bar in the future.”
The comments have since been removed, but before they were, Cornish said people loved his response to the tune of 45,000 views and over 2,000 likes.
Now all you can find on the Facebook page is five-star reviews of people praising the restaurant and its ballsy owner. Other restaurants have called him a hero, while a family member of the reviewer called out Cornish, saying he did purely for publicity.
If we learned anything from this, or Kanye West’s rendition, it’s that Bohemian Rhapsody should only be sung by Freddie Mercury.