The Device That’s Fixing McDonald’s Broken Ice Cream Machines

One of the most damaged relationships in fast food is that of McDonald’s ice cream machines and its sweet-toothed fanatics.

It seems like 9 out of 10 times you want a nice ice cream cone or sundae, you get hit with that dreaded, “The ice cream machine’s broken.”

There is a glimmer of hope, however, as a company called Kytch created a tool that helps prevent breakdowns, and is being used at some McDonald’s restaurants, according to Business Insider.


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Kytch describes its ice cream machine technology as a tool that, “connects to your ice cream machine and provides remote control, real-time data & analytics, and AI powered predictive maintenance.”

It basically analyzes the notoriously complicated machines so you know exactly what’s wrong, and immediately fix the problem.


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The technology keeps the machines from being under or over-filled, keeps track of their cleaning cycles, and can even predict if something within the machine will cause it to soon break.

While insider reports that several McDonald’s franchisees have already seen success with this technology, it isn’t something that is being incorporated company-wide.

A source close to McDonald’s said it could not verify the number of restaurants or franchisees using the technology.

This is at least progress, as a 2017 report said that McDonald’s would push forward efforts to replace its current machines, but it never happened.

Rejoice for now, McDonald’s employees, as you can still use the broken machine excuse. But the day of reckoning is coming, and you will be forced to give us all the ice cream to our hearts’ desires.

By Isai Rocha

Isai is the self-proclaimed Kanye West of burrito eating. He has a hard time trusting vegans, ranch dressing and especially vegan ranch dressing.