Categories
Fast Food

Chick-fil-A’s First New York Location Will Take Customer Orders In A Whole New Way

Chick-Fil-A-NY-Ordering

With Chick-fil-A gearing up to open its first New York City location, the company will introduce a new ordering system to the restaurant. The chicken-themed fast food chain will be utilizing tablets to speed up the waiting process for patrons, NRN reports.

While customers are in line, servers will take their orders with tablets and send the requests straight to the kitchen. Each customer is given a different colored tag for their specific order which they’ll use to pay at the register. Once the order is paid for, customers are handed a vibrating pager that alerts them when their order is cooked and ready to be picked up.

This process is similar to how other fast food chains like McDonald’s and In-N-Out handle busy drive-thru hours, minus the pagers.

Chick-fil-A tested its new system at a Chicago location and discovered that it reduced customer wait times from 10-15 minutes down to 4-6 minutes.

Optimistically, with eight crew members taking tablet orders for the restaurant, 100 transactions can be made within each hour.

While the method won’t hit every Chick-fil-A location, it will debut in at least 30 urban restaurants that don’t feature a drive-thru. This includes mall locations and spots with high-volume traffic.

 

Categories
Technology

You Can Now Order Pizza with Your Eyes, Thanks Technology

Pizza-Hut-Eye-Tracking

Technology is bananas. We live in a time where paying your bills is a finger swipe away and smell-o-vision is reality. Although, they’re still titillating us with that hover board. Well it looks like society has taken another technological leap forward, because we can now order pizzas with our eyes.

Pizza Hut UK is testing eye-tracking technology at select locations. Utilizing high-speed cameras and graphic processors, the technology gauges the spot where the eyes fall through the measurement of infrared light. This allows customers to choose pizza toppings simply by looking at the options available.

Combining a tablet with an eye tracker, 20 pizza toppings are displayed on screen. As you scan through them, the tracker measures the amount of time you spend on each one and presents a subconscious choice for you to approve. So, it’s capable of anticipating customers’ choices before they even utter a single word.

As the narrator in the video below dryly describes it, “It’s like magic without the weirdness.”

h/t The Conversation