14 Fast Food and Restaurant Employees Confess the One Item You Should Never Order


The following question was posed on Reddit:

“Fast food workers of Reddit, what should we NOT order at your restaurant? Why not?”

While it’s important to know that none of these claims have been verified, we do recommend bookmarking this thread. Just in case. Tons of answers were submitted, we picked the most curious below.


Anything McCafé at McDonald’s

“I work for Mcdonald’s and make sure everyone that matters to me never orders anything that comes out of the ‘McCafe’ machine as these are routinely neglected, in practically all the McDonalds. Not only are staff not properly trained in its cleaning and maintenance, at almost every McDonalds I’ve had experience with, the managers in charge of training them don’t know fuck all either…All McCafe beverages run through a horrifically dirty machine – we’re talking 5+ inches of uncleaned, liquid bullshit making up its inside parts”


Do. Not. Order. Hot Dogs. At. Baseball. Games. Period.

“I used to work in a baseball park concession stand. The short answer is not to order anything, but if you absolutely have to buy something, don’t buy the hotdogs.

Do not. Buy. The Hot Dogs.

They made it out of the package okay, and might even have been edible after we finished grilling them – and then they went into the water. We kept three pans of water at the back of the grill that held the hot dogs. Any hot dogs left at the end of the day went back into the fridge, and came out again the next day. Me and the other cook put our feet down on throwing out the water and old hotdogs after two full days, but the management didn’t want to let us.”


On steak and beans at Taco Bell

“I worked at taco bell a little bit ago and I warn everyone to stay away from both the beans, and the steak. The beans start out looking like cat food, and the directions are, ‘Add water and stir until you can’t see white anymore.’ The steak was just the worst on dish duty. If it would sit too long it would become like hair gel. It was the worst.”


On Wendy’s chili

“I used to work at Wendy’s. The meat used in the chili, yeah that comes from the meat on the grill top that expires and dries up that’s put in to a warming drawer until you have enough for a batch of chili, which we first freeze and then thaw the next day. Also if the chili sitting in the warmer doesn’t sell fast enough we just added hot water to it to mix it up.”


For the love of God, don’t order anything off the Starbucks “Secret Menu”

starbucks butterbeer

“Former starbucks worker here. Please don’t order anything off the ‘Secret Menu’. It doesn’t exist. If you want a snickerdoodle, nuttella, or captain crunch frappuchino (or whatever other overly sugery thing someone has since come out with), know the base drink and the modifications, and order that. If you just say the name, it’s up to the barista to come up with what’s in the drink, and it may not be what the last barista you ordered from put in there.”


On movie theatre popcorn

“I worked at a theater, don’t get popcorn for the first showing- that’s all just last night’s popcorn put into giant garbage bags and then reheated in the warmers in the morning.

Oh yeah and remember that sticky floor in the aisle of the theater? Well what do you think would happen if you had that at your house. YES THAT’S HOW YOU GET ANTS… and cockroaches, and everything else. Plus it’s in the dark most of the time. It’s like a bug buffet once the lights go out and the movie starts.”


Skip the pasta at Panera, stick to the sandwiches

“Panera- pasta; it’s all microwaved, this includes Mac and cheese. Smoothies/frozen drinks- nasty base crap that smells and it’s sticky. Cupcakes/coffee cakes- all come frozen. Best items are the real sandwhich/ salads. Real ingredients and usually fresh.”


Always ask for “fresh” chicken nuggets at McDonald’s

“I used to work at McDonalds. If you order, especially chicken nuggets, just ask for them fresh. Otherwise they’ve been just sitting in their container in the heat. They have a timer, but 9/10 times when that timer goes off, people just reset the timer instead of making new ones. This could go on until all the nuggets are sold.”


Steer clear of beans at Taco Johns

“Taco Johns reporting for all you midwesterners. I would steer clear of the beans, at least outside of peak hours, because they sit on the hot table for a long long time and when they dry out, just add water. Everything else is pretty solid though. Worked there a couple years back in 2007-2009 and still love going back to get my fix.”


BBQ Sandwiches at KFC

“Worked at KFC for ~4 years. The BBQ sandwich is actually made from chicken too old and stale to give to the homeless shelters, so they soak it in BBQ sauce until it can be pulled and then they keep it on the heater for a month.

I still order it through”


The quesarito at Chipotle. Mostly because everyone will hate you.

“It backs up the line like no other. If it’s not busy, you’re fine but PLEASE do not order a quesorito during our peak hours. Employees will hate you. The people behind you in line will hate you. Everyone will hate you. There’s nothing wrong with it health/sanitation wise, but too few people order it for our damned managers to rearrange and optimize our food line for quesorito production.”


The eggs at Einstein’s

“I worked at Einstein’s bagel place which is basically fast food. Don’t order anything with eggs, they aren’t real eggs and if business is slow they could have been sitting in a container for hours after they are microwaved.”


On gas station Slurpees

“Gas station slurpee’s. The amount of mold in those machines would crush your childhood to a pulp.”


The doughnuts at Dunkin (Warning: this will break your heart)

“Currently employed at Dunkin doughnuts and it’s sad but true all the doughnuts and baked goods there come to us frozen.”


Fast Food

McDonald’s Sweetens Summer with New Dulce de Leche Shake

2013 June Dulce de Leche POS element background image: Trayliner

McDonald’s will be rolling out with new Dulce de Leche Shakes beginning June 10 to September 15, 2013. Which means you have 98 days to make the most of this sugar rush. Yes, I counted.

The new item is made from from Mickey D’s reduced fat vanilla ice cream, caramel syrup and topped with whipped cream and a cherry. We’re guessing the Dulce de Leche will be similar to most of Mickey D’s McCafé drinks, aka liquid cake in a cup. Mmm, absolutely divine. Again, you have 98 days to get your fix.

Fast Food

McDonald’s New Caramel Hot Chocolate

For a limited-time only, McDonald’s newest McCafe menu item is the Caramel Hot Chocolate. Made with steamed whole or nonfat milk, rich chocolate caramel syrup, and topped off with whipped cream and a caramel & chocolate drizzle, this drink has the perfect amount of creamy, rich and sweet flavor that your tongue’s been dying for. A small 12 oz. serving has only 280 calories and 11 grams of fat, so why not sweeten up your day a little?


New at McDonald’s — McCafe Peppermint Hot Chocolate & Mocha

Warm yourself up this holiday season with McDonald’s new limited-time only McCafe flavors, the Peppermint Hot Chocolate and Peppermint Mocha. The Hot Chocolate features rich chocolate syrup and peppermint flavor, steamed whole or nonfat milk and is topped off with whipped cream and a chocolate drizzle. Its Mocha counterpart will feature espresso made with 100% Arabica beans, that’s also mixed with your choice of steamed whole or nonfat milk, chocolate syrup and peppermint flavor, and shares the same toppings as the Peppermint Hot Chocolate.

If you’re lucky enough, McDonald’s is actually visiting select locations across the country to celebrate the drinks by giving out samples. Along with the samples, guests who sample the new beverages will be awarded with a McCafe Coffee Break during the holiday season, which allows them to buy one McCafe drink and get one for free. Today marks the first day of the tour, and will run until November 25. If you’re in any of these cities, be sure to check it out!

  • San Francisco, CA (November 7)
  • Denver, CO (November 11)
  • Atlanta, GA (November 17)
  • Chicago, IL (November 19)
  • Boston, MA (November 23)
  • Washington D.C. (November 25)

For more details, such as time and location, check out their Twitter handles, here and here.

The Peppermint  Hot Chocolate and Peppermint Mocha  are available through January 2nd, and will be available in small (12 oz.), medium (16 oz.) and large (20 oz.) sizes.


McDonald’s Australia Apologizes For Poor Coffee

With over 650 McDonald’s restaurants in Australia, the Golden Arches are indeed the largest coffee chain in the country, but apparently not “the most loved.” According to a report out of The Australian at the beginning of this month, today should mark the chain’s muti-million dollar advertising campaign built to apologize for its coffee. The campaign is meant to encourage customers to speak up if the McCafe coffee continues to fail to meet their expectations.

The promoted apology is definitely an interesting bit, hoping to ride the wave of transparency our current generation seems to be obsessed with. Domino’s did it last year, and continues to do so, and now McDonald’s Australia is on board, hoping to catch the heart’s of citizens who may appreciate the honesty and openness to suggestions.

Helen Nash, the company’s chief operating officer, told The Australian that “Australians have a very sophisticated palate and we not delivering a strong cup of coffee.

Can this new campaign turn things around?


Tasting McDonald’s Frozen Strawberry Lemonade [VIDEO]

Last week we tasted the Triple Double Oreo. This week, we got our annoying little paws on McDonald’s Frozen Strawberry Lemonade. For some reason, we felt it necessary to run a durability test alongside the obvious taste test. If the video below doesn’t bode well with you, but you still want to fill your mind with Frozen Strawberry Lemonade knowledge, you can read about The Voice Behind McDonald’s Frozen Strawberry Lemonade Commercials.



McDonald’s: Calzone Capreze (Argentina)

Sources reveal that McCafé locations in Argentina are introducing a Calzone Caprese featuring tomato, mozzarella and basil in a dough wrap. Is it me, or do International McDonald’s products get progressively more interesting than our domestic offerings? Maybe it’s just something psychological in my head. Whatever, enjoy yourselves Foodbeasts in Argentina!


McDonald’s: New McCafé Restaurant in Paris

McDonald’s has decided to open up a McCafé in Paris, France. It will be separate from their regular McDonald’s and will not be serving hamburgers! Instead, they will be featuring coffees, teas, pastries, and a 28-item salad bar! Their McCafé’s salads will run you about $9,60! If everything goes according to plan they will be opening three similar locations by the end of this year! Where did they get the idea of a salad bar in a coffee shop? (Thx BB)