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Hit-Or-Miss

Why Charles Schwab’s CEO Likes to Test Job Candidates By Pranking Them at Restaurants

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Interviews can be a dull and tedious process for employers, which is why they sometimes get creative by testing applicants in weird and unusual ways.

Charles Schwab CEO Walt Bettinger recently revealed his strange test for candidates aspiring to work for the iconic brokerage and banking firm. He told the New York Times that each new hire that he has taken on his team has gone through a special breakfast interview.

What these potential interviewees don’t know is that Bettinger has gone the extra mile to arrive early at the restaurant and request the manager to mess up the order in exchange for a generous tip. Though the whole scenario may seem a bit quirky, Bettinger explains that he’s able to gauge a person’s character by how they react to adversity.

In this situation, the “wrong order” is representative of the adversity. The way prospective hires react give Bettinger insight into their inner workings. He said:

“What I’m looking for is whether their view of the world really revolves around others, or whether it revolves around them and I’ll ask then about their greatest failures in their life and see whether they own them or whether they were somebody else’s fault.

“Are they upset, are they frustrated, or are they understanding? Life is like that, and business is like that. It’s just another way to look inside their heart rather than their head. We’re all going to make mistakes. The question is how are we going to recover when we make them, and are we going to be respectful to others when they make them?”

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Bettinger has also been tested in peculiar ways before while in college. He recalled having maintained a perfect 4.0 average all the way through his senior year until he was faced with a final exam for his business strategy course. Though he had spent numerous hours studying and memorizing formulas for the case studies — it all failed him.

His professor handed out a blank piece of paper for the final exam and explained that he had taught them everything he could about business in the past 10 weeks, but the most important message and question was whether they knew the name of the lady who cleaned the building. Bettinger admitted:

“And that had a powerful impact. It was the only test I ever failed, and I got the B I deserved. Her name was Dottie, and I didn’t know Dottie. I’d seen her, but I’d never taken the time to ask her name. I’ve tried to know every Dottie I’ve worked with ever since.

“It was just a great reminder of what really matters in life, and that you should never lose sight of people who do the real work.”

Written by Editorial Staff, NextShark

Categories
Hit-Or-Miss

Yelp Employee Complains How Broke She Is To Her Boss, Gets Fired Hours Later

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A Yelp employee who has a bi-weekly income of $733.24 wrote an open letter to Yelp CEO Jeremy Stoppelman to complain about her living conditions in San Francisco and her experience working in the consumer support department for the website’s food delivery subsidiary, Eat24. She was fired from her job a few hours later after sharing the post via Twitter.

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The employee, Talia Jane (not her real name), detailed in her letter posted on Medium on Feb. 19 how she and “every single one” of her coworkers are struggling to make ends meet, reportsBusiness Insider.

“They’re taking side jobs, they’re living at home,” she wrote. “One of them started a GoFundMe because she couldn’t pay her rent. She ended up leaving the company and moving east, somewhere the minimum wage could double as a living wage.”

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Jane said she made $8.15 an hour after taxes and had lived the past six months on nothing but a 10-pound bag of rice and the free food provided by her work.

“I can’t afford to buy groceries,” she wrote. “Isn’t that ironic? Your employee for your food delivery app that you spent $300 million to buy can’t afford to buy food. That’s gotta be a little ironic, right?”

Yelp CEO Jeremy Stoppelman responded via Twitter agreeing with Jane’s points and stressed that San Francisco needs to lower its housing costs:

“Late last night I read Talia’s medium contribution and want to acknowledge her point that the cost of living in SF is far too high.”

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He also posted several tweets mentioning that he has spoken out in the past about making housing cheaper for the public.

Stoppelman, however, denied having a part in Jane’s dismissal.

“I’ve not been personally involved in Talia being let go and it was not because she posted a Medium letter directed at me,” he wrote.

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Jane later posted a tweet that said the human resources department told her the reason she was fired was that her “letter violated Yelp’s Terms of Conduct.” As of this writing, she’s still awaiting information regarding her severance package.

Talia Jane’s post has since received a reply from writer Stephanie Williams chastising “Millennials like Talia” on their poor work ethic and entitled attitude when it comes to trying to make a living working less desirable jobs.

Written by Editorial Staff, NextShark