Last week, Cuisinart issued a major recall of about 8 million food processors due to faulty rivets. These rivets caused about 30 or so lacerations, and prompting the voluntary recall from the company. Consumers were instructed to call a hotline if they had one of the many products being recalled, to get a replacement or return theirs. Unfortunately for one woman, her number was nearly identical to the help line associated with the historic recall.
To be specific, a Virginia woman shares the same telephone number as the Cuisinart hotline, reports 13NewsNow. Save for one overlooked digit, the numbers are pretty much the same for anyone just eager to get their food processors replaced.
The woman, Jacqueline McDonald, received many calls she initially believed were wrong numbers until she noticed the pattern: they were all regarding Cuisinart.
That is because the first seven digits of the company’s recall number are the same as McDonald’s (minus dialing the 1). McDonald believes that folks with a landline aren’t dialing the 1 to get to the hotline and the call goes straight to her.
She doesn’t blame the callers though, who she knows are just trying to get information about the faulty products. McDonald does hope Cuisinart will change the hotline number, or tell customers to dial the 1 first.
With Thanksgiving only a few weeks away, we’re all scrambling to get our dinners planned out. One of toughest obstacles a Thanksgiving host has to face is tackling the turkey. The giant piece of poultry can be one of the hardest dishes to cook for the inexperienced.
Some of you may know that there’s a hotline run by Butterball that helps with any turkey-related emergency. However, you probably haven’t heard of some of the crazier calls they’ve received over the years.
Here are eight of the most memorable calls an operator received regarding cooking a Thanksgiving Turkey. Each question, believe it or not, is followed by a turkey professional’s explanation and solution to the problem.
Check them out.
How do I roast my turkey so it gets golden brown tan lines- in the shape of a turkey bikini?
Talk-Line experts helped to create a “bikini look” by using aluminum foil in certain places on the turkey.
How to carve a turkey when all of its bones have been broken?
A proud gentleman called to tell the staff how he wrapped his turkey in a towel and stomped on it several times, breaking the bones so it would fit in his pan. The experts wouldn’t recommend this approach—if you have several folks coming to your holiday meal but a small pan, the Talk-Line would recommend trying a different method, maybe deep frying the turkey.
Or, buy two smaller turkeys in place of a large one.
I carved my turkey with a chainsaw…is the chain grease going to adversely affect my turkey?
A guy called to tell the operator he cut his turkey in half with a chain saw and wanted to know if the oil from the chain would adversely affect the turkey. The Talk-Line wouldn’t recommend serving a turkey with chain saw grease.
Instead, let your turkey rest at least 20 minutes after cooking to make carving easier. Then, using a carving knife you would find in your kitchen.
Why does my turkey have no breast meat?
A disappointed woman called wondering why her turkey had no breast meat. After a conversation with a Talk-Line operator, it became apparent that the woman’s turkey was lying on the table upside down.
The experts recommend cooking your turkey breast side up in the open roasting pan method. This will give you a flavorful turkey and make it easier when transferring your turkey to a plate so you don’t have to flip it over.
It’s my first Thanksgiving and I have a tiny apartment-sized oven… how much will my turkey expand when cooking?
A new bride cooking Thanksgiving dinner for the first time in a small, apartment-sized oven, wanted to make sure her turkey wouldn’t expand during cooking (as baked goods do) and get stuck in the oven.
Rest assured, your turkey will not expand in the oven.
But be sure to use a pan with at least 2” sides so your turkey juices don’t spill over during the cooking process…you want to save the juices for turkey gravy!
How do I get my turkey to stop sudsing? Is a soapy turkey recoverable?
A first-time Thanksgiving chef called after she had washed her turkey with dish soap. You don’t have to clean your turkey, simply put the extra juices dry with paper towels before stuffing or roasting the turkey quite a bit easier than washing with soap!
How do I baste a pre-basted turkey?
Some folks love to baste the turkey while it’s cooking. But, Butterball turkeys come pre-brined so you have a juicy turkey every time. No need to baste! But if you do, the Talk-Line suggests only a couple times during the cooking process so you don’t continuously let out the heat of the oven.
My turkey thawed on my lap… can I eat it?
A gentleman won a turkey at the casino, and brought it home on the bus where it had thawed. The safest way to thaw your turkey is in the refrigerator—it takes one day for every four pounds of turkey. The Talk-Line experts wouldn’t recommend eating a turkey that has been thawed in warmer temperatures.
Tell me about the first time you ever went to McDonald’s. Do you remember who was there with you? Do you remember how it made you feel?
According to at least one McDonald’s ad which recently ran in Boston, the answer for some people is probably “f*cking depressed.” The ad featured a distressed woman covering her eyes, along with the copy “You Are Not Alone: Millions of People Love the Big Mac,” and likened the love of the iconic fast food burger to a kind of addiction, encouraging people to call the McDonald’s corporate hotline for help.
Of course, except for anyone who actually does suffer from a debilitating fast food addiction, loving a Big Mac is nothing like having a mental health problem (ahem), which has led the corporation to distance itself from the ad and ask that it be taken down.
“In a statement to Time magazine, Nicole DiNoia, a McDonald’s rep for the Boston area, says the ad was ‘not approved by McDonald’s’ … She adds: ‘We have an approval process in place with our marketing and advertising agencies to ensure that all advertising content is consistent with our brand values. Regrettably, in this incident, that process was not followed. We sincerely apologize for this error.’
In all likelihood, McDonald’s probably did approve the ad only to receive considerable backlash from mental health advocates, after which it decided to throw its design agency under the bus. Or everyone who saw the ad called in to complain about its implications. “Yes I love Big Macs, but I don’t appreciate you suggesting I have a problem. I can stop whenever I want!”