Quotes used in this article have been transcribed from the Foodbeast Katchup podcast episode “#87: Snoop Dogg Headlining A Noodle Festival.”
After a heated podcast discussion involving food delivery apps, and their continuous questionable practices over the years, Foodbeast CEO and The Katchup co-host Geoffrey Kutnick vowed to boycott all food delivery apps.
A lot of the conversation was centered around the recent news of food delivery apps such as Door Dash using its driver’s tips to cover a promised base pay, instead of adding on top of it, as most tipping systems usually do.
“I’m not going to use delivery service apps,” Kutnick proclaimed. “I’ll take a stand right here. I do not like what’s happening. And the only way I can contribute to ‘I don’t like that,’ is ‘Cool, I won’t use it.'”
While DoorDash CEO Tony Xu promised to make changes to its pay model, the controversy might still haunt them for a little while, as a class action lawsuit has been filed against DoorDash, with it reading:
“DoorDash financed its growth by taking tips paid by its users and meant for hard-working delivery workers. Mr. Arkin and all other class members that used DoorDash should recover, at a minimum, all tips that were never paid to the delivery workers.”
While DoorDash has been the company under fire of late, the other digital food delivery services don’t exactly get a pass, as the podcast episode also delved into a past lawsuit accusing Postmates’ delivering In-N-Out without the restaurant’s consent, Grubhub’s alleged tactic of creating tens of thousands of restaurant websites without consent, and how all these apps prey on cash-strapped people with promises of high payouts.
Only time will tell where the future of these delivery services goes from here. From the possibility of self-driving cars taking over to threats of workers unionizing, it’s an interesting wrinkle in the industry that is having its bumps at the moment.