Categories
Fast Food News

How Starbucks’ New Open-Door Policy Affects You As A Customer

It became widely publicized that Starbucks spaces, whether it be a bathroom, dining room or patio,were now open to all, even without making a purchase.

Thoughts of Armageddon surfaced, as the feeling was that it would be open season on baristas, and customers were going to take advantage of the lax new rule, causing havoc in stores.

While it took a few days, Starbucks made it clear to its baristas that they will not be left hanging out to dry, and customers will not have room to act unruly in their spaces.

If you went to Starbucks Tuesday, May 29, trying to get your usual dose of morning coffee, you probably sat at a drive-thru for 3 minutes before realizing they were closed, or forcefully jiggled the front door, wondering why the hell the baristas were all just sitting inside the store, not making you coffee.

That’s because every single one of Starbucks’ 8,000 U.S. locations locked its doors, taking the day to learn about not just racial sensitivity, but how to handle its updated “The Third Place” rules, which state that people no longer have to actually buy anything to hang out in a Starbucks store.

Every employee plopped down inside their home stores, watching culturally-mindful videos through iPads that were mailed to each store from Starbucks corporate.

If you’re wondering why this all-day training even took place, it can be attributed to a recent incident in a Philadelphia store where two black men were arrested for sitting it the Starbucks without buying anything.

Starbucks took a pretty good beating in the media, and felt they needed to do something drastic to address the backlash.

The coffee chain’s precedent-setting response to the incident was closing down for a day to remind every one of its 17,000-plus employees how to be decent human beings.

Maybe just as important in these meetings, was establishing that employees still have the power to dismiss potentially troublesome patrons.

Baristas have to deal with lots of different personalities, to say the least.

Starbucks laid out guidelines to protect its employees, pointing out that customers should still act “legally and ethically, communicating respectfully, being considerate of others, and using the spaces as ended.”

So if you think you can just walk in to Starbucks, charge your phone and tell everyone to go fuck themselves, that last part can still get you kicked out.

The training manual also said, “This is going to require true leadership from our store managers and our district managers,” further showing that employees have the power to defuse potentially difficult situations that come with everyday life at a public venue.

 

It seemed like Starbucks was aware that this training wasn’t going to put a Band-Aid over all its problems, so it will be hosting a leadership conference for store managers that will cover “ongoing operations, education and development” over the next 12 months.

Although a number of baristas expressed how corny the four-hour training was, at least there is a clearer picture about “The Third Place” rules.

While you can now freely use the bathrooms, hang out in the patio, and get some work done using their WiFi, if you act like an idiot and start being disrespectful, you can still be shown the door.

Categories
Adventures Food Trucks

The Most Popular Food Words At Coachella According To Twitter

Weekend 1 at Coachella has finally come and gone, at the blink of an eye for the people who went, but seemingly over the course of a month for the people forced to look at pictures and videos because they couldn’t go.

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While there were a staggering 3.8 million tweets about Coachella over the 3-day weekend, they weren’t all about how Kanye showed up and did nothing, or about Ke$ha showing up to perform with Zedd and rocking everyone’s faces off. In fact, a lot of tweets were about the food! These are the top 10 words tweeted about Coachella food.

  • “Vegan” – A large majority of the vendors this year were vegan-based, so this makes sense.
  • “Watermelon” – Sounds weird, but walking around in the heat all day then seeing someone dive into a huge slice of watermelon will bring out the crazy jealous person in you. It did for me.
  • “Brunch” – Honestly, breakfast/brunch is about the only time people eat, since they spend the rest of the day rolling and drinking and snorting. This makes very much sense.
  • “Dinner” – I assume this comes mostly from the Rose Garden, a VIP establishment that costs an extra $600 to attend, but provides the finer things like 14-course meals and actual chairs to sit on.
  • “Pizza”  -The easiest meal by far to walk around with, it comes as no surprise that pizza was a hit, considering how much walking everyone had to do every day to go from tent to tent.
  • “Cheese”  -See “Pizza”
  • “Water” – The heatwaves beating from the sun all day were brutal, especially the hard partiers that couldn’t wait til nighttime to do their drugs or take their shots. Water was key to success, and unlike DJ Khaled’s paranoid preachings, they DID want us to have water. You know, to survive and whatever.”
  • “Grilled” – While many food items were grilled, I personally believe the vendors from the Grilled Cheese Truck were the cause of this trend, selling over 15,000 freshly made grilled cheese sandwiches to all the festival attendees.
  • “Breakfast” – By far the most important meal at Coachella, breakfast is the only reason anybody was able to party on the second and third days. I assume many tweets were something along the lines of, “Thank God I ate #breakfast this morning or else I’d be dying. Now time for shots and Disclosure!”
  • “Lunch” – Of course, if breakfast, brunch and dinner all make the cut, it likely comes as no surprise that lunch found its way onto this list. I mean, we all talk about food all the time anyways, I wouldn’t have been surprised if this made the list for top 10 most tweeted words ever!

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So what do you think? Are you guilty of one of these tweets?

 

 

via Galore Mag, Timeout, Zimbio